Last Updated: January 15, 2026
Welcome to Folio, operated by Gudwork Inc. ("Folio," "Gudwork," "we," "us," or "our"). Folio is a platform connecting trained healthcare professionals and students with clients seeking high-quality AI training and evaluation services, including data annotation, reinforcement learning from human feedback (RLHF), and model evaluation.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform at folio.works and related services (collectively, the "Platform" or "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
We take your privacy seriously and are committed to transparency about our data practices. This policy is designed to help you understand:
Unless otherwise stated, defined terms used in this Privacy Policy have the meanings associated with them in our Terms of Service.
"Personal Data" refers to any information associated with an identified or identifiable individual, including data you provide to us and data we collect about you during your interaction with our Services.
"Provider" refers to healthcare professionals, medical students, and other qualified individuals who create accounts to perform AI training and evaluation work through the Platform.
"Client" refers to organizations that use our Platform to access Provider services for AI training and evaluation projects.
"Services" refers to our platform, websites, tools, data, documentation, and other applications we provide.
When you create an account, we collect:
Providers may provide additional information including:
To maintain Platform security and quality, we collect identity verification information including:
We may use secure third-party verification services to validate your identity and credentials. These vendors use encrypted data transmission and are contractually obligated to protect your information.
We collect information necessary to process payments, although we do not directly store your payment card information. Our payment processor, Stripe, collects and processes payment information in accordance with their privacy policy. Stripe may collect:
When you work on projects through the Platform, we collect:
We collect information when you:
When you access our Platform, we automatically collect:
We use cookies, web beacons, and similar technologies to:
Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect Platform functionality.
We may receive information about you from:
We use the information we collect for the following purposes:
We share personal information in the following circumstances:
Provider Information Shared with Clients:
Client Information Shared with Providers:
Note: Providers control what information they make visible to Clients through their profile settings.
We share information with third-party vendors who perform services on our behalf, including:
These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information.
We may share information to:
If Folio is involved in a merger, acquisition, sale of assets, financing, or bankruptcy proceedings, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Platform before your information becomes subject to a different privacy policy.
We may share your information for other purposes with your explicit consent or at your direction.
We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you. This may include industry trends, usage statistics, and research insights.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
After the retention period, we will delete or anonymize your information. We may retain certain information in backup systems for a limited additional period.
You may update, correct, or modify your account information at any time by logging into your account or contacting us at support@folio.works.
Providers can control what information is visible to Clients through their profile privacy settings. You can choose to make your profile private or control which elements are displayed.
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by updating your communication preferences in your account settings. Note that we will still send you transactional and service-related communications.
Most web browsers accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Note that disabling cookies may affect the functionality of our Platform.
You have the right to:
To exercise these rights, please contact us at support@folio.works. We will respond to your request within 30 days. Note that we may need to retain certain information for legal or business purposes.
You may deactivate your account at any time by contacting support@folio.works. Upon deactivation, your profile will no longer be visible to other Users, though we may retain certain information as described in the Data Retention section.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at privacy@folio.works or call us at [phone number]. We will verify your identity before processing your request.
If you are located in the EU or UK, you have rights under the General Data Protection Regulation (GDPR), including:
For questions about our GDPR compliance or to exercise your rights, contact our Data Protection Officer at dpo@folio.works.
We take the security of your personal information seriously and implement organizational, technical, and administrative measures designed to protect your data from unauthorized access, destruction, loss, alteration, or misuse.
Our security measures include:
However, no data transmission or storage system can be guaranteed to be 100% secure. We encourage you to protect your account by using a strong password, not sharing your login credentials, and logging out when finished.
If you suspect that your account security has been compromised, please notify us immediately at security@folio.works.
Folio is based in the United States, and we process and store information in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and other countries.
For users in the European Union and United Kingdom, we implement appropriate safeguards for international transfers, including:
Our Platform may contain links to third-party websites, applications, or services that are not owned or controlled by Folio. This Privacy Policy does not apply to those third-party services.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing them with your information.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@folio.works, and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
If we make minor changes that do not materially affect your rights, we will post the updated policy on our Platform and update the "Last Updated" date at the top.
If we make material changes that significantly affect your rights or how we use your information, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Gudwork Inc. (Folio)
Email: privacy@folio.works
Support: support@folio.works
Data Protection Officer: dpo@folio.works
Security: security@folio.works
For California residents exercising CCPA rights or EU/UK residents exercising GDPR rights, please use the email addresses above and specify the nature of your request.
